For individuals seeking Social Security Disability Benefits or Supplemental Security Income, stability, compassion, and communication are key.
At Salus Law, we know that our clients are facing life-threatening illness, chronic pain, and mental impairments that are debilitating. We know that being out of work causes financial stress and makes medical treatment even more complicated.
The COVID-19 pandemic has taught us the power and importance of technology. Many of our competitors were still using paper files, didn’t have laptops for their staff, and didn’t know how to fax from the internet. Salus Law has been a virtual law firm from its inception, so we had NO major changes to make when Shelter In Place orders went into effect.
Our team has remained fully staffed and operational. We are focusing our energies on increased communication to our clients amidst this stressful time. We are increasing our medical records follow-up to ensure that there are no delays caused by COVID-19 and we are taking on extra work from our colleagues who are struggling to transition.
We know that working 9-5 isn’t enough during a crisis, so we employ our team across multiple time zones to ensure extended hours of service. We use text messaging to provide faster response to case updates and scheduling questions. We strive to provide timely and effective customer service.
At Salus Law, we know how to handle a crisis. We are committed to be a constant and calming presence for our clients. We believe the best way to serve our clients is with technology, efficiency, and a heart.